I recently came accross this problem and this is the solution I found.
- Go to the App Store and install the HP ePrint app
- When you start the app registration is optional. You will also need to grant permission for it to access your photos etc.
- Once done you can go to photos via this app and choose the photo you want to print.
- There is a toolbar above the photo where you can change preferences before printing and one of these is paper size – in my case I changed it from A5 to A4.
If you think you have the latest Windows 10 updates because your pc tells you it is up to date then you may be surprised to find it’s not. The Anniversary update has not yet filtered down through the update stream as far as I can tell but you can go off and get it. I have had a few people who have had wifi connection issues and web browsers that refuse to connect to various websites. It is of course no guarantee that getting the Anniversary update is going to make your computer work any better than it does already – you can always roll back if not but you only get 10 days to do so, not 30 as with previous builds.
The Anniversary update is best obtained by downloading the Windows Upgrade Assistant and that is available on this link : Get Anniversary Update
Once you are on that page there is a button to download the upgrade advisor and run it on your computer, it will then check your system and if eligable, offer you the upgrade.
There’s nothing worse than your printer deciding it won’t work. The humble, home, multifunctional printer has become very cheap and is rarely worth spending money on it to get it fixed. However there are occasions where an easy fix is at hand and I will share here the fixed I have used over the years.
If your printer is working but not printing properly then do the following:
- Clear any paper jam
- Use the maintenance tools on the computer. Hp has the ‘solution Centre’ or an icon on the desktop or a little shortcut for the printer. All printers have a software package installed that gives you tools to use to solve problems.
- Also there is usually additional help on line. Go to the manufacturers website and search for your printer in their support section, there will be suggestions there to help you get going again.
- If all that fails and you are still none the wiser perhaps a more technically minded friend might help. Otherwise you can always replace the printer and advertise those unused ink cartridges on your local freecycle site unless your new printer takes the same ones.
Some of the small office printers have an Ethernet port as well as a USB port and more than once I have found the USB cable plugged in to to Ethernet port. It will go in but of course it does nothing, plugged into its rightful place the printer often bursts into life and produces multiple copies of whatever the owner was repeatedly trying to print.
There are times when wireless technology just does is own thing. If you have had a good old fiddle and can’t figure why your wi-fi printer does not respond then try the following;
- Turn the printer off.
- Turn the computer off.
- Turn the broadband hub / router off and wait a good 30 secs.
- Turn the broadband hub / router back on and wait until all the lights have settled and it’s connected.
- Turn the printer back on.
- Turn the computer back on.
For some reason the Wi-Fi signal gets jammed or lost between the devices and this will usually restore it.
Have you ever wished you could do this? If you like to use webmail, and by that I mean logging into your email from a web browser such as Firefox, Google Chrome, Internet Explorer or Microsoft Edge then you may have noticed just how frustrating it is to start a new tab to log into a second email account only to find you are automatically taken to the inbox of the account you are already logged into. This problem gets worse when you are using something like a Microsoft surface or a Chromebook or a Windows 10 machine where you log into it with your account details and thus are automatically swept into your inbox as soon as you type the mail address into the address bar. The trick is to open what’s called an ‘incognito window’ or ‘private window’. See the pictures below as an example in Google Chrome.
In this first picture you will note the three horizontal lines on the top right, this is what to click on for Chrome’s main menu. From here you can click on ‘New incognito window’ and you will then get what you see below.
The beauty of this is that it gives you a clean browser window, much like having two Chrome browsers running at the same time. Now you can log into another webmail account provided by the same organisation be it Outlook, yahoo, GMX or gmail or any other. If you are using Firefox, Safari or any other browser then you will find the same option from the main menu, just find it and click on it.
TIP: The three lines, or three dots indicating a menu are widely used across many mobile platforms. It may seem obvious but I come across many folks who never knew it existed, in an instant they can do more.
This is only a basic guide for those who know nothing about how they work in principle. Although this one is a bit old as I wrote it a couple of years ago I find it is still very useful as there are still a lot of tablets sold with the same menu structure. Pass it on to anyone who has not the faintest idea.
It is in PDF format. Click here to grab a copy.
The Twisted Apple
So you are thinking of having an iPhone or an iPad, maybe you already have one. This little snippet is about that thing called ‘Cloud Storage’. If you are a subscriber of Microsoft’s Office software then with that subscription you will usually get a huge 1Tb of cloud storage from Microsoft in which to store all your documents, photos and music – yes, Microsoft has put a music folder in OneDrive with the idea that you can stream your own stuff. Also if you are a committed user of Google docs etc paid or not then you may wish to keep using Google cloud for all it offers you, 15Gb as a basic user I believe. Also there is Dropbox, I’ve not tested this but may well offer to back up your photos too but there is a required paid subscription to get any more than the basic 2Gb of space.
Well you can. Just because you have an iPhone or iPad, and this applies to Apple laptops and home computers too or should I use the correct terminology, Macbook and iMac etc. Either way you can make full use of your desired cloud platform, have it your way.
You still need to be signed it to your Apple / iCloud account because that is for the purpose of getting apps and device security. Now let’s say you want to use Microsoft’s cloud platform. To start with you can turn off the iCloud backup and photo backup via the settings app. If you then download the OneDrive app from the App Store it will ask you when you first run it if you wish it to automatically back up your photos. You can do the same for Google because there is an app called Google Photos, install that and you will be asked the same thing.
You can then install Google Docs, Sheets, Drive etc or and Microsoft Word etc and use all of them without the intervention of Apple’s iCloud. I have not tested all of this to the enth degree and even if I had software developers can change functions in software any time. My point here is that if you have a photo in OneDrive or Google Photos and want to email it from your phone or share it on social media then you may have to download it to your phone first and then share it from the photos app – easily done. Also there may be a share option straight from the app to your desired social network. Naturally if you take a picture with your iPhone, iPad then it will end up in your Apple camera roll & photos app anyway but that’s on your device and not necessarily the cloud, your Google Photos or OneDrive app will have grabbed a copy too just as you had told it to in the first place.
So there you have it. This is also an excellent thing to do if you have a few hundred photos and want to leave Apple, perhaps you have bought an Android or Microsoft phone. These cloud apps will back up all your pictures so when you sign in to your new device they are already there. If you have thousands of pictures or a very slow internet connection then you are better off using a dedicated service for cloud migration and there are some good ones that cost nothing to use.
Some people prefer this method and others simply find it easier. In a nutshell – a single press of the power button can both turn it on and off. I have created a PDF version of this and a powerpoint presentation, both show you the same thing. They show you clearly each screen and what to do. This was made for Windows 10 but the actual control panel instructions are much the same for Windows 7 & 8.1.
Click here to view or download the PDF version
Click here to view or download the Powerpoint version
If you need a copy of Adobe reader you can get that here
If you need a copy of Microsoft’s Powerpoint viewer you can get that here
Just hold CTRL and tap the ‘P’
Does the text on your web browser look too small or too big?
1. Hold down ‘CTRL’
2. Tap the – + keys (After the number keys)
There you are. An easy way to adjust your text size on line.
Loads of us use the free offerings from AVG, Avast and Panda and we put up with the nag screens that keep offering premium features for a discount or trial period.
What I find some people don’t realise or simply forget is that they could get a full internet security suite from one of two places. Many banks offer free Internet Security Software with on line banking and many Internet Service Providers also offer free Internet Security software with your subscription. If you are running free software then you should check with your ISP or bank and see what’s on offer with your current level of service.
Current as of 26/05/2016
Talktalk have a product called HomeSafe that you set up on line via your account and also a downloadable product called SuperSafe Boost (provided by F-Secure) that you can install on your computer for added protection. Check out your level of service as some subscribers can protect up to 8 devices with SuperSafe Boost.
BT provide McAfee Internet Security in the form of BT Net Protect Plus. Also BT Protect that you can activate from your account on line (nothing to install) and they also offer parental controls. Information of what you have will be available to you once you log into your BT account.
EE offer Norton Security Premium for up to 10 devices.
Any of these security packages can be complimented with the free Trusteer Rapport